How Does Water Damage Restoration Work?

Cleaning & Restoration Solutions

When your home has been damaged by a flood or another water-related disaster, it can seem overwhelming to think about fixing the problem. Our emergency water restoration experts will take care of everything from water removal to restoration of the damaged parts of your home. There are several steps to our water damage restoration process. If you have an emergency, here’s what you can expect.

1. Assessment

When you notice water damage in your home, make us your first phone call. We have technicians standing by 24 hours, 7 days a week to provide emergency water damage restoration. We don’t use an answering service—when you call, you’ll talk to a real person who wants to help. The sooner you call, the sooner we can get started.

Our emergency water removal experts will be at your door within an hour of your call to assess the damage and formulate a treatment plan. Using moisture detection technology, we will first perform a moisture inspection to check the extent of the water damage and mark the affected areas of your home.

At this stage, we can provide a quote for the services we’ll need to provide in order to restore your home to its pre-damage condition.

2. Water Removal

Next, we’ll get to work removing the water from your home. We will physically extract any standing water that might be lingering after a storm or burst pipe. After pumping out standing water and removing any excess from your carpet or hardwood flooring, we’ll thoroughly clean the area before beginning the drying process.

3. Drying

Our team of certified technicians will establish a drying system specifically designed for your unique needs. We combine moisture detection technology with high-tech drying procedures in order to restore your home to its previous moisture content. This technology shows us which areas need drying and make sure nothing gets overlooked.

You can even use the meters yourself in order to monitor the moisture levels in your home if you prefer a hands-on approach. In an inconvenient situation, we want to give you as much control as possible.

4. Restoration

Finally, we can begin the water damage restoration process. We’ll sanitize and deodorize parts of your home that have been affected by water damage and replace anything that can’t be salvaged. This includes ripping out drywall, replacing damaged flooring, installing new carpet, and more.

We’ll also document all damages to make your insurance claim as straightforward as possible. We can even work directly with your insurance company to ease your burden and help you get back on track. When disaster strikes, we’re here to make the process go as smoothly as possible.

 

Need Water Damage Restoration?

Our water damage contractors in Lansing and Kalamazoo are ready to salvage as much of your home as possible after major flooding. We’re on call 24 hours a day, 7 days a week to help you restore your home to its previous condition. To request a quote for water damage restoration, call Camelot Service Company at (833) 252-0488.

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Customer Reviews

Susan Shawaker
Susan Shawaker
2024-06-27
Rich Baker was on the spot, very helpful, David & Martin arrived the same day and got busy Cleaning out the crawl space. They were very courteous, got right to work, and explained everything to me. They are a 5 star team. So glad the plumber suggested them. Even though they are wonderful, I hope I don’t need their services again LOL
Elizabeth Bartels
Elizabeth Bartels
2024-06-27
Couldn't be more impressed with the fine work and exemplary customer service from Eric, David, and Martin from Camelot. They made a bad situation tolerable.
lori fluker
lori fluker
2024-06-22
David and Martin were awesome. They explained everything very well. Very respectful, professional and did an amazing job. I cant thank them enough. My basement was flooded and i was very frustrated and overwhelmed. David and Martin did such an amazing job i feel so much better! Thank you so much for everything. If you go with company please make sure that you talk about how the contractor which is a third party will have to come on the fix damages. Also, they don't tell you about additional expenses. Make sure you talk to your representative through the whole process, otherwise you find your self charged for items not discussed. It's best to get multiple quotes from other companies but when in emergency mode...
Brent J
Brent J
2024-06-21
Our experience with Camelot was outstanding. Prompt, professional, courteous and overwhelmingly competent! Highly recommended!
Andrew Olesnavich
Andrew Olesnavich
2024-06-18
David, Martin, Adam, and Markus were outstanding. Highly recommend.
John
John
2024-06-18
David, Eric and Adam with Camelot were prompt, hard-working and on time. They explained the situation well. We are thankful they were on the job site to help us.
Mary Osmar
Mary Osmar
2024-06-15
David and martin did a great job. Very polite.
Amy Wright
Amy Wright
2024-06-14
Very professional and thorough!
Delanie Otto
Delanie Otto
2024-06-12
I had the BEST experience with Camelot Emergency Water Removal. Within 15 minutes of calling someone was on their way to my house, and within 3 hours, the damage was assessed and addressed! It was a pleasure working with everyone involved. I highly recommend this company!
todd gates
todd gates
2024-06-12
Great customer service!!

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24 Hour Emergency Response

The staff at Camelot Emergency Water Removal is on-call 24 hours a day, 7 days a week to provide immediate response for water damage emergencies at your home or office building.

Our Service Areas

Camelot Emergency Water Removal is your time-tested local source for the best water removal, structural drying, and water damage restoration services in Kalamazoo, Lansing, and other cities throughout Southwest Michigan.
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Grand Rapids

4160 44th St., SE
Grand Rapids, MI, 49512

Lansing

453 Lentz Court.
Lansing, MI 48917

Kalamazoo

9958 Miller Dr,
Galesburg, MI 49053

Kalamazoo

9958 Miller Dr,
Galesburg, MI 49053

Lansing

453 Lentz Court.
Lansing, MI 48917

Grand Rapids

4160 44th St.,
SE Grand Rapids, MI, 49512

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